Reps scour trade-press, port-call lists, Xeneta tables

Trade-Graph Miner – mines AIS, Bill-of-Lading & company filings to auto-rank ICP prospects

Google/LinkedIn scraping, mail-merges

Data-Enricher API ＋ LLM Outreach Copilot – fresh buyer info, lane-specific mails, A/B subject tests

Shared inbox; first reply > 10 hours

Lead-Concierge Bot – parses RFQ, fetches live rates, drafts quote & CRM note in < 5 min

Rep eyeballs margin, slot

Auto-Scorer – ML predicts revenue & likelihood, flags VIPs

Excel tariffs, Word docs, e-mail approvals

Vector-Rate Store + Quote Composer + Policy Engine for automated approvals

Calendar reminders

Next-Best-Action Recommender – nudges rep, triggers expiry mail

Manual credit checks, SOP copying

KYC-Checker ＋ Contract Copilot – auto-populate credit data, lane SOP, KPI tracker

Ad-hoc alerts, hand-built QBR decks

Service-Alert Generator + QBR Autopilot + Churn Predictor

Static charts, superintendent intuition

Voyage Optimiser Agent – AIS + GRIB + charter clauses → speed/route plan

Noon-report spreadsheets

Digital-Twin Fuel Optimiser – sensor fusion, live trim/RPM advice

Chief engineer logs, reactive repairs

Predictive-Maint Agent – vibration / thermals ML

Legacy desktop app, manual tweaks

Stowage Planner RL-Copilot – bay plans obey POD, weight, stability

E-mail chains with agents/terminal

Port-Call AI Coordinator – ETA/PCS APIs, JIT berth plan

Paper / PDF, re-keying

Doc-Copilot (LLM + RPA) – extracts data, populates DCSA eBL, validates terms

Manual CO₂ math

ESG-Reporter Agent – auto-calc from AIS & bunker

Staff chase PODs, fill PDFs

Claims Bot – NLP classification, pre-filled forms

Excel, e-mail

Roster Optimiser – visa rules, STCW, fatigue